Due to the current Covid-19 situation, we are no longer running our face to face group sessions until further notice. 

Click here for a list of Useful Support and Information – including services that can be accessed online 

How we can help

Anyone whose life is affected by eating distress is welcome to contact us, whether they are having difficulties themselves or supporting someone.

We can provide a chance to:

  • obtain information on local and national services.
  • share your concerns about your use of food.
  • obtain information about NIWE’s services.

All of our services to people with eating distress are free and confidential.  However, we do not offer a drop-in or crisis service – all visits are by appointment only. For an overview of what happens if you would like to register for our services, click here.

Phone us

You can also call us if you are a friend, family member or anyone who is concerned about someone with an eating problem.

Tel: 0191 221 0233. (Due to the current pandemic, you may need to call a second number, which is available via the answerphone message)

Office opening hours: Monday to Friday 9.30 am until 4.30pm.

There is an answering machine at other times and we will contact anyone leaving a message as soon as we can. Please let us know if it is all right to identify ourselves as NIWE when we call you back.

Email or write to us

If you find it too difficult to phone us, you can make contact by email or by writing to us and we will get back to you as soon as possible.

Our services for individuals - for overview, click here

To register for the services below, please download and complete a registration form and submit via email to enquiries@niwe.org.uk. Please note, our services may not be suitable for the needs of every individual – a list of our exclusion criteria is available to download here.

Once registered with NIWE, we will contact you to arrange an Initial Assessment appointment as soon as one becomes available.

Initial Assessment

An initial assessment is a one to one meeting with one of our professionally trained counsellors, which can last for up to an hour. It is an opportunity for you to talk about how things are affecting you and to consider options for help and support. This session can offer:

  • Information about services from NIWE and other agencies.
  • Information about eating problems.
  • Resources that may be helpful.
  • A chance for you to consider food in your life.
  • An opportunity to think about your next step.
  • The chance to find out more about our group work or counselling.

Please note: You must have attended an initial assessment session with us to access our counselling service, HOPE group, Health and Wellbeing workshops or Mindfulness course.


We offer one-to-one counselling to people over 16 with mild to moderate eating distress, who have a BMI (Body Mass Index) of 17.5 and above. We offer six to eight 50-minute sessions, which usually take place at the same time each week, over 6-8 consecutive weeks. These sessions may be extended in exceptional circumstances.

Due to the COVID-19 pandemic, NIWE will be starting to offer alternatives to face to face therapy as soon as we are able.

To find out a little bit more about what counselling is, whether online or face to face, click here.

Health and Wellbeing Online Workshops (people aged 16+)

We are running a series of  monthly online workshops on Wednesday evenings from 5.00-7.00 for women aged 16+ with eating distress. Topics will include the benefits of kindness, sleep hygeine, and communication/motivation skills, for example. For more information please see our latest timetable.  To join any of these interactive workshops, please contact enquiries@niwe.org.uk (if you are not a pre-existing service user, please could you also submit a completed registration form with your email).


We hope to resume or reschedule the following in the future:

HOPE Group* (women aged 16+)

Our HOPE group (Happiness, Openness, Positivity and Esteem) meets on the first Thursday of the month at NIWE from 5.00-7.00pm. This is not a therapy group, but an informal social group for women aged 16+ with eating distress. For more information, download our latest 2020 programme or email enquiries@niwe.org.uk.

Health and Wellbeing Workshops* (women aged 16+)

We are running a series of monthly workshops on Wednesday evenings at NIWE from 5.00-7.00 for women aged 16+ with eating distress. Topics will include body image, self esteem and decluttering, for example. For more information please see our full 2020 programme or email enquiries@niwe.org.uk.

Mindfulness Workshops at Mindful Therapies (Individuals with eating distress aged 16+)

Rachel from Mindful Therapies will be running two 3 hour workshops at their premises in Newcastle city centre in April and May 2020. These workshops will look at Mindfulness for Anxiety on Sunday 24th April and Mindfulness for Kindness & Boundaries on Saturday 23rd May 2020. No prior knowledge of mindfulness is needed. For more information and to book a place, please email enquiries@niwe.org.uk.

*Please note that the HOPE group and the Health and Wellbeing Workshops are for women with eating distress, not for professionals supporting people with eating distress or other mental health issues.

Our services for friends and family

To register for the groups below, please download and complete a registration form and submit via email to enquiries@niwe.org.uk, stating which session(s) you are interested in.

Friends and Family Support Group

We are running a series of monthly workshops on the first Monday of the month at NIWE from 5.00pm-7.00pm. They are open to friends and family who are looking after someone with eating distress. Topics include relaxation, resilience and self esteem. For more information, please download the latest 2020 programme or email enquiries@niwe.org.uk.

Maudsley Model Training Courses (for those caring for a loved one with eating distress)

After fantastic feedback from parents and carers after the Maudsley course in May 2019, FightED are returning to NIWE to run two more weekend courses, over the 9th-10th of May 2020, and the 10th-11th October 2020

The McClarnon family, led by Debbie, who dealt with eating distress herself and is now a psychotherapist, are uniquely able to give a full family perspective – from mum, dad and daughter – about the reality of their experience, and how the Maudsley model translates to actual family life. The aim of the New Maudsley Model is to help carers feel more confident and empowered in their role, to reduce their anxiety, and improve communication lines in the family, ultimately helping them best support their loved one on their path towards recovery.

For further information, or to book a place on the 9th-10th of May 2020 or the 10th-11th October 2020, please email enquiries@niwe.org.uk

“Have a Word, Be Heard” Advocacy Group

Do you care for someone with an eating disorder?

We are providing advocacy support to parents and carers to enable you to express your views, fears, wishes, or give any other feedback on the services and treatment in which your loved one is involved. This work has been commissioned by the NHS.

We want you to have your voice heard on issues that are important to you and are committed to the principles of independence, confidentiality and empowerment. Meetings will take place on Mondays 9th March, 6th April and 4th of May 2020.

F0r further information, please download our flyer. To take part or find out more, please call 0191 221 0233 or email enquiries@niwe.org.uk.

Our training services for professionals

Eating Distress Talks, Workshops and Awareness Training for schools, professionals and organisations

We offer a range of CPD-accredited training which can be delivered at your organisation’s premises. For more details and costs, please email maria.lavelle@niwe.org.uk (Wed-Fri).

NIWE’s services are currently available to people in Tyneside, Wearside, County Durham and Northumberland.


As a small charity, we rely on the amazing generosity of the public to allow us to continue our work. Every donation is noticed and appreciated, and allows us to really make a difference in someone’s life – by helping to provide specialised one to one counselling sessions to people who would otherwise not be able to access them, run our support groups, and provide training so people can spot the signs of eating distress and help others seek the support they need as early as possible. We use Give As You Live as our donation platform, and any contribution enables us to continue providing our supportive services for people struggling with anxiety around food.Donate through Give as you Live Donate