Our waiting list for new referrals has reopened for clients in Tyneside, Wearside, County Durham and Northumberland.

How we can help

Anyone whose life is affected by eating distress is welcome to contact us, whether they are having difficulties themselves or supporting someone.

We can provide a chance to:

  • obtain information on local and national services.
  • share your concerns about your use of food.
  • obtain information about NIWE’s services.

All of our services to people with eating distress are free and confidential.  We do not offer a drop-in or crisis service – all visits are by appointment only.

Phone Us

You can also call us if you are a friend, family member or anyone who is concerned about someone with an eating problem.
Tel: 0191 221 0233. Office opening hours: Monday to Friday 9.30 am until 4.30pm.
There is an answering machine at other times and we will contact anyone leaving a message as soon as we can. Please let us know if it is all right to identify ourselves as NIWE when we call you back.

Email or Write to Us

If you find it too difficult to phone us, you can make contact by email or by writing to us and we will get back to you as soon as possible.

Our services

Initial Assessment

An initial one to one meeting of up to an hour can be arranged at the NIWE office. It is an opportunity for you to talk about how things are affecting you and to consider options for help and support. This session can offer:

  • Information about services from NIWE and other agencies.
  • Information about eating problems.
  • Resources that may be helpful.
  • A chance for you to consider food in your life.
  • An opportunity to think about your next step.
  • The chance to find out more about our group work or counselling.

This appointment can be arranged over the phone or by email. Call us on 0191 221 0233 or email enquiries@niwe.org.uk.


We offer one-to-one counselling to men and women over 16 with eating distress. We offer six sessions, which usually take place at the same time each week, over six consecutive weeks. These sessions may be extended in exceptional circumstances. To join the waiting list for our counselling service, you need to make an initial appointment with us first.

Group Work (for women aged 16 and over)

Therapeutic Groups

The 10-week groups are run by two BACP/UKCP accredited counsellors who will support you in exploring your eating problems and opportunities for change. The groups usually run weekly and each session lasts 90 minutes. To go on our waiting list to join a therapeutic group, you need to make an initial appointment with us first.

HOPE group

In October 2016 we launched our HOPE group (Happiness, Openness, Positivity and Esteem) for women aged 16+ with eating distress. The group meets on the first Thursday of the month at NIWE from 5.30-7.30pm. For more information see the poster and download the current programme or email maria.lavelle@niwe.org.uk.

Eating Distress Talks, Workshops and Awareness Training for schools, professionals and organisations

We offer a range of CPD-accredited training which can be delivered at your organisation’s premises. For more details and costs, please email maria.lavelle@niwe.org.uk (Wed-Fri).

NIWE’s services are currently available to people in Tyneside, Wearside, County Durham and Northumberland.